Mobile Number Portability: Biggest Gainer Vodafone & Biggest Loser RCom
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As per the latest figures submitted to the Parliament on 3rd August, Vodafone is the biggest gainer and Reliance Communications is the biggest loser through mobile number portability (MNP) facility.
About 4.7 crore customers joined Vodafone followed by Airtel with 3.82 crore customers. Telecom operator Idea is the third biggest gainer with 1.8 crore customers taking advantage of MNP process.
Sparing these three telecom operators, all other companies have reported a net loss of their customer base. Reliance Communications posted a net loss of 1.18 crore users from its network including GSM and CDMA.
Top MNP Losers:
In terms of losing customers, Reliance Communications was followed by Aircel (71.58 lakh users), Tata Teleservices (64.5 lakh), Telenor (47 lakh), Videocon (32.55 lakh), BSNL (19.2 lakh), and MTS (6.11 lakh). It is to be noted that Videocon as shut mobile its services.
During his presentation, Telecom Minister Manoj Sinha expressed that TRAI has received a number of complaints on MNP rejections and accordingly, directions were issued to look after complying with MNP rules.