Nearly 13,000 Former Subscribers Return to BSNL Chennai Telephones

[Admin]

The state-run telecommunications company BSNL has claimed that around 13,000 former customers returned to BSNL Chennai Telephones in the recently conducted reconnection melas. The BSNL landline customers who left the company in search of mobile benefits returned to its fold.

The Chennai Telephones BSNL has organized reconnection melas between September 14 and October 30 across its telecom circle to settle disputes related to non-payment of dues. Issuing a statement, Mrs. G Vijaya, Assistant General Manager, Public Relations, BSNL Chennai Telephones, said, “The number of customers brought back is around 13,000 and the outstanding dues collected was nearly Rs 2.5 crore. Similar exercise is planned for mobile customers also.”

BSNL’s Host of Offers:

The state-owned BSNL reached out to the customers by forming multi-functional teams comprising finance, accounts, technical and outdoor staff. Many attractive offers were showered including waiver of reconnection fee, retaining the same landline telephone number, instant reconnection, easy instalments to repay outstanding dues, hassle free formalities for reconnection, etc.

BSNL has been strengthening its infrastructure which was disrupted due to the floods that happened last year. This time, BSNL Chennai Telephones is ready for any unfavorable conditions of transmitting signals by making backup of power even without electricity. To remind, BSNL has got schemes supporting unlimited night calling and cheaper broadband plans to regain the trust of customers.